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This Privacy Policy governs the manner in which SIMPLIFIED TECHNOLOGY PTE LTD (“Company”, “we”, “us”, or “our”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.simplifiedtec.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by SIMPLIFIED TECHNOLOGY PTE LTD, accordance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 (PDPA).

Personal Data We Collect

We may collect personal data in a variety of ways, including when you:
– Visit our website
– Submit enquiries or forms
– Subscribe to communications
– Engage with our services or support channels
– Interact with us in the course of business relationships

The personal data we collect may include:
– Name
– Email address
– Contact number
– Company and job-related information
– Login or system usage data
– Any other information provided through our website or services

You may browse our website without providing personal data; however, certain services may not be available without it.

Non-Personal Information

We may collect non-personal information when you interact with our website. This may include technical and usage information such as browser type, device type, operating system, IP address, and general usage data.

This information is used to:
– Maintain and improve website functionality
– Monitor and analyse usage trends
– Enhance user experience and security

Such data does not identify individuals and may be aggregated or anonymised.

Purpose of Collection, Use and Disclosure

We collect, use, and disclose personal data for the following purposes:
– Providing and improving our products and services
– Responding to enquiries and providing customer support
– Managing relationships with clients, vendors, and partners
– Processing transactions and fulfilling contractual obligations
– Internal administration, audit, and compliance
– Employment and human resource management (where applicable)
We only process personal data for purposes that are reasonable and appropriate.

Consent

We collect, use, and disclose personal data with your consent or as otherwise permitted or required by applicable laws.
Where you voluntarily provide personal data (e.g., through forms, enquiries, or business communication), you are deemed to have consented to its collection, use, and disclosure for the relevant purposes.

Where required, we will obtain explicit consent before collecting or using your personal data. You may withdraw your consent at any time by contacting us. Withdrawal may affect our ability to provide certain services.

Disclosure of Personal Data

We do not sell, trade, or rent Users personal identification information to others. We may disclose personal data to:
– Service providers (e.g., hosting, IT support, analytics providers)
– Professional advisors (e.g., auditors, legal advisors)
– Regulatory authorities where required by law

All third parties are contractually required to safeguard personal data.

Cross-Border Data Transfer

As part of our business operations, personal data may be accessed or processed by authorised personnel located outside Singapore, including in:
– China
– Malaysia
– Vietnam

We ensure appropriate safeguards are in place, including:
– Role-based access controls (least privilege)
– Secure access methods (e.g., VPN, multi-factor authentication)
– Confidentiality obligations for employees and contractors
– Security practices aligned with ISO/IEC 27001

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Typical retention periods include:
– Customer data: duration of relationship plus up to 5 years
– Employee data: duration of employment plus up to 7 years
– Project data: duration of relationship plus up to 3 months after the project
– Event data: duration of event plus up to 30 days after the event

When data is no longer required, it is securely deleted or anonymised.

Protection of Personal Data

We implement reasonable security measures to protect personal data, including:
– Access control and authentication
– Encryption where appropriate
– Network and system security controls
– Monitoring and logging
– Secure development and operational practices

Our security controls are aligned with ISO/IEC 27001.

Your Rights

You have the right to:
– Request access to your personal data
– Request correction of inaccurate data
– Withdraw consent for data usage

Requests will be processed within a reasonable timeframe in accordance with applicable laws.

Cookies and Tracking Technologies

We may use cookies or similar technologies to improve website functionality and analyse usage patterns.
You can control cookie settings through your browser. Disabling cookies may affect certain website features.

Data Breach and Complaint Handling

We have procedures in place to manage data protection incidents and complaints.
In the event of a data breach, we will:
– Investigate and contain the incident
– Assess impact and risks
– Notify affected parties and authorities where required

We take all complaints seriously and will respond promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer (DPO) at:
SIMPLIFIED TECHNOLOGY PTE LTD
https://www.simplifiedtec.com/
+65 6842 1161
[email protected]

This document was last updated on March 5, 2026.